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Shelly Motors Middleton Garage is proud to be both AA‑approved and RAC‑approved — independent endorsements that give customers clear assurance they’re dealing with a trusted, professional garage.
AA and RAC approval gives customers added confidence that they are choosing a dealership or service centre that has been independently checked for quality, professionalism, and customer care.
Rather than simply relying on a garage’s own claims, these approvals show that external organisations have inspected the facilities, equipment, and processes in place.
Approved garages are expected to maintain high standards of workmanship, use reliable parts, provide clear quotes and written invoices, and follow fair customer service practices that help protect motorists from unexpected costs.
These approvals are also not just a one-off badge, as garages are subject to ongoing audits and spot checks to ensure standards remain high over time.
AA approval means a garage has been independently assessed and confirmed to meet the AA’s standards for technician training, equipment, workmanship, and customer service.
It also gives customers added protection, as approved garages are expected to follow AA guidance on transparent pricing, clear communication, and guarantees on the work carried out.
This approval is maintained through an initial inspection followed by ongoing monitoring, helping to ensure the garage continues to meet the required AA standard over time.
RAC approval means a garage has been assessed and endorsed as meeting RAC standards for workmanship, facilities, and customer service.
It gives customers added reassurance that the garage follows a recognised customer charter and has access to RAC support should any concerns or disputes arise.
Approval is also maintained through ongoing inspections and customer feedback monitoring, helping to ensure the garage continues to meet RAC requirements and delivers a reliable, professional service over time.
A garage or dealership earns approval by showing that it meets the required professional standards for qualifications, insurance, facilities, equipment, and customer care.
This usually begins with an application and supporting documentation, followed by an on-site inspection where tools, diagnostic equipment, health and safety standards, technician qualifications, and customer processes are reviewed.
Inspectors also check how the business provides quotes, issues invoices, and handles customer complaints. Once approved, the garage must continue to meet these standards through regular audits, spot checks, and customer feedback reviews to keep the endorsement active.
When you bring your vehicle to Shelly Motors Middleton Garage you’re choosing a workshop that has been independently assessed and approved by two of the UK’s most recognised motoring organisations. That means qualified technicians, clear pricing, and a guarantee on the work we do — so you can leave your car with confidence.
Book a service, MOT, or speak to our team at Middleton Garage to learn more about our AA and RAC approvals and the protections they give you. Visit our showroom or contact us at:
169 Middleton Road, Middleton on Sea, Bognor Regis, West Sussex, PO22 6DF
Shelly Motors Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary. Shelly Motors Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 602700 Permitted activities include acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We typically receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.